Starlink needs a broad, clear view of the sky. A convenient patch of roof beside a tall tree can leave you with repeated dropouts. We check the proposed location with the Starlink app, inspect the fixing surface and plan the cable route before recommending a permanent installation.
We bring 25 years' experience in aerial and satellite installation to the mounting, access and cabling work. We install Starlink across Finchley and North London. Call free on 0800 206 2385, Mon–Sat 8am–7pm. We offer same-day service where possible and provide a fixed written quote before work starts.
We start with the sky-view survey
We use the Starlink app's obstruction check to assess the sky visible from a proposed position. Roof ridges, chimneys, neighbouring buildings and branches all matter. Starlink communicates with moving satellites, so a narrow gap between buildings is a poor basis for an installation. We explain the obstruction result before agreeing the mount.
Consider a typical Muswell Hill garden setup: the kit works on the patio until branches interrupt its view. We would compare safe mounting positions and check the sky from each candidate location. Raising it above the obstruction can help; putting it on the nearest wall without checking simply moves the same problem.
A Starlink survey is different from a TV aerial survey
For a TV aerial, we assess signals from transmitters such as Crystal Palace and the Alexandra Palace relay. A conventional Sky dish points towards a fixed satellite position. Starlink needs a wider sky view. We use the correct survey method for the equipment, even when an existing aerial bracket looks convenient.
On the slopes around Hampstead and Highgate, the roof next door or a mature tree can dominate that view. In Finchley terraces, rear extensions and chimney stacks create different obstacles. We assess the actual location. A postcode, a coverage map or a neighbour's successful installation cannot settle your mounting position.
Proper mounts, matched to the kit and wind load
Tell us which Starlink kit you own before the visit. Mounting interfaces and installation requirements vary between generations. We select compatible hardware and follow the relevant manufacturer's requirements. We assess the mount's wind-load rating, exposure, stand-off distance and fixing surface together. A long pole increases leverage on the bracket beneath it.
We inspect brickwork, brackets and any proposed mast before agreeing to reuse them. Old chimney lashings need inspection too; their presence does not prove they will support the new equipment. We specify a sound mounting arrangement and flag structural defects. Roof work waits for safe access and suitable weather.
Weatherproof cable entry without damaged connectors
We plan the whole cable route before drilling, including the connector size and the position of the indoor equipment. Starlink cables and connectors need careful handling. We avoid crushing, tight bends and unsupported loops, secure the outside run and form an appropriate drip loop before the wall entry.
We weatherproof the penetration and respect the building's construction. Victorian terraces often have awkward routes between the roof and the room where the router belongs. We discuss visible cable runs in advance. We use the correct cable for your Starlink kit; ordinary WF100 aerial coax cannot replace its power and data connection.
Permissions in flats and protected streets
In mansion blocks, we establish who controls the roof and outside walls before planning a private installation. We need the freeholder or managing agent's approval for shared access and external fixings. We also agree a cable route that keeps communal areas clear and respects the building's fire-safety arrangements.
Hampstead, Highgate and Hampstead Garden Suburb need particular care over visible equipment. We check the proposed mounting against applicable planning restrictions and flag listed-building or Trust approval requirements. We ask you to obtain the necessary permissions before work. Calling the equipment broadband hardware does not remove restrictions on external alterations.
Starlink reception and indoor Wi-Fi are separate jobs
A stable satellite link does not guarantee strong Wi-Fi in an upstairs bedroom. Thick walls, foil-backed insulation and several floors weaken indoor coverage. We discuss router placement before choosing the cable entry. Hiding the router in a cupboard beside the front door can make coverage harder across the rest of the house.
We advise on compatible mesh Wi-Fi where the layout needs it. We check your Starlink generation, available connections and any Ethernet adapter required. Mesh nodes need a useful connection back to the network; placing one inside an existing dead spot rarely solves it. Wired backhaul is worth planning during renovation work.
What we check before handing the installation over
We check the mounting, cable support, external entry and connections, then confirm that the kit connects through your Starlink account. We review the app's status and explain its obstruction information. Some reporting needs time after setup. We show you where to check it and explain what to watch for.
We test connectivity and discuss Wi-Fi coverage in the areas included in the agreed work. Speeds vary with the service plan, network demand and conditions; we do not sell an installation on a promised speed. We explain what we fitted, what equipment remains yours and the guarantee applying to our work.
Arrange your Starlink installation in North London
We cover Finchley N12, East Finchley N2, Highgate N6 and Golders Green NW11, plus Muswell Hill, Hampstead, Hendon and Colindale. Tell us your kit model, property type and preferred router location. Ground-level photos of the roofline and nearby trees help us plan. Please leave roof access to us.
Call free on 0800 206 2385, Mon–Sat 8am–7pm. Ask about same-day service where possible. We confirm survey and access arrangements, explain the proposed installation and give you a fixed written quote. You keep control of your Starlink account and subscription; we handle the agreed physical installation and setup work.